Admin operations

Safety, scale, revenue, AI quality, and support in one cockpit.

Human moderators can review flagged content, restore accounts, inspect AI mistakes, monitor security logs, and manage subscriptions.

MRR

$184K

18.6% trial conversion

Trials

438

Family + classroom

Churn risk

3.2%

Below threshold

Open moderation

3

Human review queue

Revenue analytics

Family48%
Classroom31%
School21%

AI performance monitoring

Helpful response rating

Healthy

94

Escalation precision

Reviewing

88

Unsafe content blocked

Healthy

99.2

Average tutor latency

Healthy

1.4
AI logs retain prompt metadata, token usage, latency, safety flags, quality scores, and reviewer decisions.

Moderation review queue

Inappropriate upload

mod-901 · Pending human review

Risk 92

Bullying phrase

mod-902 · Muted pending review

Risk 84

AI explanation dispute

mod-903 · Teacher review

Risk 46

Live content scan

Pending scan

Security logs

Rate limit triggered on tutor endpoint for account sam@school.edu
Password reset requested for parent@novaeight.ai
Suspicious retake pattern flagged for classroom ORION-8A

Support tickets

Parent cannot approve live tutor

Open

Priority 2

Teacher wants CSV export

Waiting

Priority 1

Student says AI marked equivalent answer wrong

Open

Priority 3

Compliance posture

COPPA parent consent
FERPA education records
GDPR export/delete
Encrypted PII fields
Rate limiting
Audit trails